Confidentiality of Information
All personal information received about a customer is treated
with utmost confidentiality. No information is passed except
to the group companies or affiliated lenders. We may pass information
about customers to legal agencies in charges of fraud or misappropriation.
Storage of information
To ensure the confidentiality of the information, secure servers
and secure e-mail form may be utilized.
Right to check personal information
Customers have the right to check their personal information
and the uses to which it is being put to under the Data Protection
Act of1998. If there are any inaccuracies in the personal
information then they can get it corrected. Customers can
also get copies of the personal information.
Information sharing
We do not transfer the information related to a customer to
any company outside our fold. We do not give marketing companies
any access to the personal information for their marketing
gimmicks.
Credit checks
Since this is a monetary matter, we undertake a check of the
credibility of our customers. Licensed credit reference agencies
like Experian and Equifax may be contacted for undertaking
a credit check.
Debt recovery
If the customer doesn’t make the repayment, then we
shall, after giving a notice of 28 days, inform the credit
reference agencies. They shall notify the customers name in
the defaulters list. This will have serious repercussions
on ones credit history, thus disqualifying from any loans
or mortgages.
However a debt collection agency may be contacted to get back
the repayment.
Storage of communication
All communication exchanged with the customer will be recorded.
This can be utilized for any future proceedings.
A customer agrees to abide by our privacy policy if he fills
up the application form.
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